Shipping policy

We’re working hard to get your Aqua Allure® order packed and on its way to you as quickly as possible.

Order Processing

Orders are typically processed and shipped within 1–3 business days. Processing time is separate from the shipping time selected at checkout.

Express or expedited shipping costs more than standard shipping. Available shipping options and rates will be displayed at checkout, so you can choose the delivery speed that works best for you.

Please Note

• Holiday & Weekend Orders: Orders placed on weekends, holiday weekends, or weekday holidays will be processed on the next business day. For example, orders placed after 11:00 AM EST on Friday through Monday of Labor Day weekend will be processed on Tuesday.
• Shipping Times: Shipping timeframes apply to orders shipped within the continental United States and begin once your package has been picked up by the carrier, not when the shipping label is created.
• Carrier: Orders are shipped via USPS. Please note that we currently cannot ship to P.O. Boxes or APO/FPO addresses.
• Holidays: Aqua Allure® observes all national holidays, which may affect order processing and delivery times.
• Carrier Delays: Aqua Allure® is not responsible for delays caused by circumstances outside our control, including carrier delays, severe weather, natural disasters, or other unforeseen events.
• Delivery Estimates: Selecting Express or expedited shipping does not shorten our order processing time. If you need your order by a specific date, please allow enough time for both processing and transit.

Pre-Order Items

If you pre-order an item, we’ll send you an email confirmation when your order ships.

If your order includes both pre-order and in-stock items, your in-stock items will ship separately and you will receive a shipping confirmation for each shipment.

Please note: Pre-orders cannot be canceled.